We always strive to deliver you the perfect order. From your experience with our team all the way through the delivery of your products. If you have any questions or concerns, please don’t hesistate to contact us at 800-747-5985. We’re here for you.
The Beacon Promise. Every day in every way, we give our all to help you create safe, amazing fields of play that provide memorable ballfield experiences for your community and organization.
ORDERING INFORMATION
Order from our web store with a safe, secure transaction at beaconathletics.com or by phone, mail, or fax. Purchase order number is not required. All prices are FOB Middleton, Wisconsin or manufacturer unless otherwise indicated. Current prices apply at time of shipment. We reserve the right to change product specifications with equal or superior quality products. There is no minimum order. Prices are subject to change without notice.
BIDS
Bids may be submitted at anytime. Forward your request with proper paperwork by mail, fax (608-836-0724), or email orders@beaconathletics.com.
CUSTOM ORDERS
We will be happy to assist designing a product that will provide the best service and performance. Please supply complete specifications for us to process your request. Drawings, color, type of material and measurements should be included. Our engineers review all drawings. Written customer approval is required prior to manufacture. Custom products cannot be returned, except for defects in materials or workmanship.
PAYMENT OPTIONS
We accept Visa, Mastercard, and American Express. Accounts with approved credit will be billed Net 30 Days from the date of invoice. A 1.5% finance charge will be assessed for balances past 30 days from date of invoice. Prices in effect at time of shipment, apply to all orders. CODs not accepted.
FREIGHT & SHIPPING
We ship standard ground unless expedited shipping is requested. Due to the large size and weight of some products, some items may ship by motor freight. Freight shipments will be prepaid and the actual charges added to your invoice. All prices are FOB Middleton, Wisconsin or FOB shipping dock if shipped from remote location. International shipments can be quoted.
DAMAGE FROM SHIPMENT
It is necessary to report ANY damage as a result of shipping within 5 days so proper damage claims can be made against the carrier. Taking a photo of the damage is very helpful. Failure to report any problems within 5 days of delivery will forfeit any claims for damage with Beacon Athletics.
SALES TAX
Sales tax added where applicable.
DISCREPANCIES
Discrepancies must be reported to Beacon Athletics within 30 days of invoice date.
PRODUCT RETURNS
If you need to return a product call or email us for a Return Authorization Number (RAN). RAN is required to insure we provide the customer service you require and to insure our product development team understands the issue.
CUSTOMER ADVISORY & WARNING
Participation in athletics, recreation, and related activities involves varying degrees of accidental injury risks. Under no circumstances should equipment used for these activities be altered, tampered with or used when damaged. Such equipment should NEVER be used without direct adult supervision and only after examination for damage, wear, proper function, and proper maintenance. The equipment should never be employed for any activity other than that for which it was specifically intended. Participants should always be made strictly aware of the risks involved in the activity they are participating in as well as their own physical limitations and that of the equipment being used.
